Customer Service Administrator

About this role

Join Our Team as a Customer Service Administrator at I-MED 

Are you passionate about helping others and looking for a rewarding career in a supportive environment? Look no further! We are seeking an enthusiastic and dedicated Customer Service Administrator to join our booking team. 

Why You'll Love Working With I-MED: 

Regular Hours: Enjoy a consistent work schedule from 7am to 5pm, Monday to Friday. 

Free Uniforms: We provide free uniforms with an annual top-up, so you'll always look and feel your best. 

Employee Perks: Take advantage of our fantastic perks, including discounted health insurance. 

Supportive Environment: Be part of a friendly and professional team dedicated to providing exceptional service to our community. 

Your Role: 

As a Customer Service Administrator, you will be the first point of contact for our patients, helping them schedule appointments over the phone and providing information about our services. Your excellent communication skills and compassionate nature will ensure every patient feels valued and cared for. 

What We're Looking For: 

• Strong communication and interpersonal skills 
• Ability to work efficiently in a fast-paced environment 
• A positive attitude and a genuine desire to help others 
• Previous experience in a customer service or contact centre role is a plus, but not required 

About I-MED Radiology Network 

 I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.  

 Across Australia and New Zealand, we operate 240 clinics and perform approximately 7 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 450 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics.  Our extensive teleradiology operation supports over 2 million patients annually, providing 24/7 radiology reporting across Australia and New Zealand through I-TeleRAD, and expanding into the US with the 2024 acquisition of StatRad. 

 At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in the world. That's our vision, underpinned by our purpose - to help save lives and reduce uncertainty. We strive to be the provider of choice, providing answers to health questions and delivering high quality care and service to our patients and referrers, every time. 

 For more information visit: www.i-med.com.au

How to Apply: 

If you're ready to make a difference and join a team that values your contributions, we want to hear from you! Apply now!