Contact Centre Team Leader

About this role

🌟 Step into Leadership at I-MED Radiology! 🌟

This role is permanent full time, working Monday - Friday, with eight-hour shifts between 8am-5:30pm.

 

Lead and Inspire at I-MED Radiology!
Are you passionate about leading teams, driving performance, and creating an exceptional workplace culture? Step up as a Contact Centre Team Leader and make a real impact in Australia's leading radiology network.

In this dynamic role, you'll supervise, coach, and motivate your team to deliver exceptional service, achieving key performance outcomes and upholding I-MED's promise of comprehensive care and uncompromising quality.

 

What we're looking for:

✅ Experience working in the healthcare industry

✅ Leadership experience is essential, whether this is in a team leader or 2IC position

✅ Strong organisational abilities

✅ Confidence working across multiple screens and systems

 

What we can offer you:

🌱   Wellbeing benefits

• Fitness passport, including full gym access and a range of classes

• Supportive management that values your well-being

📚   Learning and development

• Comprehensive 1 on 1 training to help you put your best foot forward in the role

• Career opportunities across our diverse Network

• Ongoing professional development to enhance your skills and leadership capabilities

📊 Dynamic Leadership Opportunities:

• Lead a team of dedicated agents in a collaborative and supportive environment.

• Collaborate with workforce management and operational teams to drive service excellence.

🏠   Workplace Experience

• Friendly and inclusive team

• Free parking within a 5 minute walk and a quick 2 minute walk to buses

💵   Compensation

• Industry-competitive salary and benefits package

• Annual Remuneration Review

 

With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

Don't know much about Radiology? Learn more about what we do here.

 

How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.

You can learn more about other opportunities here.