Casual Medical Receptionist

About this role

🌟 Job Opportunity: Medical Receptionist 🌟 

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinics run smoothly? We are thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you will be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special!  

Our clinics in Hervey Bay are currently seeking a Medical Receptionist to join the team, this is a Casual position, working across our clinics in Maryborough, St Stephens Hospital and Fraser Coast, you will be available to cover annual leave and unplanned leave, between the hours of 7am-8pm Monday to Friday with optional weekend work available. 

About Us:  

I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis. 

Role Overview:  

As a Medical Receptionist, you will play a crucial role in ensuring smooth clinic operations. Your responsibilities will include: 

Patient Interaction: 

• Greet patients professionally and courteously. 
• Assist patients with appointment scheduling. 
• Explain intake forms to new patients. 

Administrative Tasks: 

• Manage medical records confidentially and efficiently. 
• Process patient payments (cash, Eftpos, direct billing). 
• Invoice Medicare, Private Health Funds, DVA and Workcover. 
• Handle internal emails and inquiries. 
• Maintain a tidy reception waiting area. 

Collaboration: 

• Work autonomously and as part of a team. 
• Communicate with referring doctors and hospital staff courteously. 
• Confidentiality: 
• Maintain patient personal and financial information confidentiality. 

Qualifications and Skills: 

• Excellent telephone manner for handling internal inquiries and appointments. 
• Strong verbal and written communication skills to interact effectively with patients and colleagues 
• Intermediate computer skills  

Desired Traits: 

Bubbly personality and ability to think on your feet. 

Calm under pressure in a fast-paced environment. 

Ready to contribute to exceptional patient care?  

🌟 Apply now, join our team, and make a difference! 🌟